Your trust, our responsibility.

Official Siiru policy summary · Source effective date: October 2026

PRIVACY NOTICE PURSUANT TO THE PERSONAL DATA PROTECTION

This Privacy Notice (“Privacy Notice”) explains how PT Siiru Tech Indonesia and its affiliates (“Siiru”, “we”, “us”, or “our”) handle your Personal Data (as defined below) when you use our mobile application (“SiiruApp”) and/or website at www.services.siiru.io (“Website”) that we operate in connection with providing our services and products.

The purpose of this Privacy Notice is to help you better understand the manner in which your Personal Data is managed and to give you the options available to you to access or limit the use of the information provided. Indonesian Law No. 27 of 2022 on Personal Data Protection also requires Siiru to obtain your consent for the usage and processing of your Personal Data.

By using our application and/or website and/or subscribing to any features of the application and/or website, you engage in our “Service”. By agreeing to the Privacy Notice, you acknowledge and agree that you have read and understood this Privacy Notice and other policies and documents as referred to these terms. In particular, you agree and consent for us to process your Personal Data in accordance with this Privacy Notice.

CATEGORIES OF PERSONAL DATA THAT WE COLLECT

In delivering our Services we collect data which either independently or in combination with other information, directly or indirectly, through an electronic or non-electronic system that can be used to identify you (“Personal Data”). The Personal Data collected and processed by us may include, but not limited to:

  1. Identity Data: name, identity card/passport number, profile photo, gender, religion, health particulars, occupational details and date of birth.;

  2. Contact Data: contact details including address, phone number(s) and email address.

  3. Geographic Data: information about your precise location by activating the geo-location function with your permission on your mobile device;

  4. Transaction/Booking Data: transaction information and history such as payment method, settlement records, items purchased or paid through our services;

  5. Personal Financial Data: details of payments made by you, including your credit card/debit card/online banking information;

  6. Technical Data: includes to your usage of the SiiruApp, in app search history, internet protocol (IP) address, information as web pages previously or subsequently viewed, the internet device identity (ID) or media access control address, mobile advertising ID, and other device information including information regard the model and operating system of the device that you use to access the SiiruApp.[Information we may collect from the third parties]

HOW WE COLLECT YOUR PERSONAL DATA

We may collect your Personal Data when you provide it to us and/or when you:

  1. Complete your customized profile (name, contact information, and other identification where needed) or user registration form;

  2. Verify your identity through independently verified payment card information through selfie images as an additional protection;

  3. Use map-related features such as location we may collect from your device with your permission;

  4. Provide information from your contact us through various customer support such as chat, emails, messages, calls, pictures you submit to support your claim;

  5. Submit feedback, ratings, or other content that we may associate with and display in your public profile page.

HOW WE COLLECT YOUR PERSONAL DATA

We may collect your Personal Data when you provide it to us and/or when you:

  1. Complete your customized profile (name, contact information, and other identification where needed) or user registration form;

  2. Verify your identity through independently verified payment card information through selfie images as an additional protection;

  3. Use map-related features such as location we may collect from your device with your permission;

  4. Provide information from your contact us through various customer support such as chat, emails, messages, calls, pictures you submit to support your claim;

  5. Submit feedback, ratings, or other content that we may associate with and display in your public profile page.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected]